Most orders ship out within 24 hours, Monday through Friday. Orders placed after 2 PM EST on Fridays, or during the weekend will ship out the next business day. Check your confirmation email & track the provided tracking number through the shipping carrier’s website or enter your tracking number HERE.
Oh no! Please reach out to our customer support team ASAP (our processing and shipping team is really fast). Reach us at 224-722-6966 or Support@purplecanyon.com.
Many of our products are suitable for sensitive skin, but we recommend patch testing first. Always read the product label for ingredients and usage instructions.
Yes! Our Purple Canyon Reseller Program is designed for businesses of all sizes, from boutiques to online stores. Learn more and apply on our Wholesale page.
Contact our stellar support team at Support@purplecanyon.com or submit a contact form with details about your items, provide your order information and a video/picture of the issue and they will get you taken care of! You can also click one of the topic buttons above.
